Sign in to follow this  
nickda

weird error

Recommended Posts

Hi,

I am getting from one of my accounts on refresh to download new boards this

Fri Jun 02 02:43:06 EEST 2017
#326 ASC error: null
---
exception stacktrace:
java.lang.NullPointerException
 at domain.account.AccountServices.refreshStats(AccountServices.java:177)
 at Runnables.MnuRefreshAccRunnable.__run(MnuRefreshAccRunnable.java:45)
 at Runnables.AbortRunnable.run(AbortRunnable.java:64)
 at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
 at java.util.concurrent.FutureTask.run(Unknown Source)
 at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
 at java.lang.Thread.run(Unknown Source)
Fri Jun 02 02:43:06 EEST 2017
Waiting for abort... (AccountDoLoginIfNot)
Fri Jun 02 02:43:06 EEST 2017
Aborted successfully (AccountDoLoginIfNot).
 
 
Do you have any solution?
Thanks in advance
 

Share this post


Link to post
Share on other sites

Hey,

Does your account have any boards?
Apparently it's unable to scrape/obtain the number of boards your account has and gives that message.

Share this post


Link to post
Share on other sites

the account have about 20 boards. when I am login from account editor I am getting this:

Fri Jun 02 11:36:24 EEST 2017
#AEDL: error during login process: null
---
exception stacktrace:
java.lang.NullPointerException
 at domain.account.AccountServices.refreshStats(AccountServices.java:177)
 at Runnables.AccountDoLoginFull.__run(AccountDoLoginFull.java:44)
 at Runnables.AbortRunnable.run(AbortRunnable.java:64)
 at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
 at java.util.concurrent.FutureTask.run(Unknown Source)
 at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
 at java.lang.Thread.run(Unknown Source)
 
what I have on till now
delete and add the account again
create another board manually
refresh again
nothing have changed.
Edited by nickda

Share this post


Link to post
Share on other sites

I have attached a debug log. I am afraid if this could be happened and to other accounts. The account to check I on the log. Thank you

 

debug.txt

Edited by nickda

Share this post


Link to post
Share on other sites

Hello :)

I looked at your debug.txt and it states: "your account has no boards".

For some reason it's unable to scrape any of the boards, is your account a business account or a regular one?

Share this post


Link to post
Share on other sites

Hi,

The account is simple and have boards. It was created for pinbot 3 and worked fine a year + now. you check the boards fro m the email referred on log is the same as user.

thank you

Share this post


Link to post
Share on other sites
On 14/6/2017 at 3:04 AM, nickda said:

Hi,

The account is simple and have boards. It was created for pinbot 3 and worked fine a year + now. you check the boards fro m the email referred on log is the same as user.

thank you

Thanks for letting me know that.
Would it be possible to arrange a TeamViewer session? This way I can look at the problem and figure out what causes such strange behavior.
If this is fine with you, kindly send me your Skype ID to pinbot@healzer.com and I will add you. Skype makes it easy for us to chat in real-time and coordinate the process :)

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this